How To Buy

Sheo Casa Living is a Wholesaler of Furniture and Home Decoration. We only sell to businesses with registered B2B member at our website whether you are a Retailer or Professional.

If you are a business and want to purchase from us, please register a B2B membership here.
All registrations must be approved, based on your business credentials, prior to making purchases. The account approval process can take 1-2 business days to complete.

Our products are originally made in Indonesia. Our office is in Milano, Italy.

Orders

At Sheo Casa Living, “On Backorder” means we will start manufacturing your order upon Deposit has been received as we work directly with the artisans and we want to make sure your orders are newly made.

Yes we do. As all furniture items are made-to-order, our minimum purchase is 6 pieces for each SKU.

We take pride in the quality of our products and the condition in which they arrive to you. If something isn’t right with your order, simply contact us to tell us what happened. We will contact you directly to resolve the issue.

We’re sorry, but customer can NOT cancel a completed-purchase of an item. Additionally, if any cancelation of the Pre-Order items after deposit will be addressed to NO refund at the end.

Design is in our DNA. From styling tips to product developments, we’re on it. Feel free to contact our design experts for free consultation here.

Payment

Once you have placed an order, you will be given our bank account detail you can use for payment along with the instruction at Checkout page.

Price shown on the website does not include 22% VAT.

For orders over €10,000, a 50% deposit is required prior to manufacture. Balance payment is required upon completion (before shipping). Full payment is required for all orders under €10,000.

Sheo Casa Living accepts direct Bank Transfer (Telegraphic Transfer) only to our official account:

Bank Name: INTESA SAN PAOLO
Branch: MILANO
Bank Address: PIAZZA NAPOLI 31 MILANO
Account Holder Name: SHEO CASA LIVING SRL
Account Number: IT23 C030 6909 5241 0000 0062 177
Account Address: Milano (MI), Italia
BIC/SWIFT: BCITITMMXXX

Shipping & Delivery

Price shown on the website is in Incoterm: CIF Italy means does NOT include delivery cost from Sea Port to your local address. — Delivery cost will be calculated separately once everything has been packed and scaled properly.

At the moment, we are only selling to Europe wide. If you have any interest to purchase outside Europe, please contact us.

Delivery time will depend on the destination distance. We will inform you of the lead-time along with approximate shipping quotation.

To The Trade

Any business that designs spaces or procures products is eligible for membership. Interior Design firms, Architecture firms, Owners & Developers, Brands, Purchasing Agents, Set Designers & Stagers, Retailers, and other qualified applicants in the commercial, hospitality are encouraged to apply.

Member benefits:

  1. An extensive selection of exclusive products designed and developed in-house
  2. Commercial contract for bespoke products
  3. Assistance with design development, swatch requests, order placement, testing, tracking, and project management
  4. Private shopping experiences for you and your clients
  5. Discounts for our family members starting at 20% off
  6. Installation support available upon request

You need to be a legitimate registered business with: Business Identification Number, Tax ID, Website, and Official Email submitted online here. We will review your application within 24 hours. Once approved, we will send you the B2B membership login details.

Once your membership application is approved, we will send you the login detail. Once you’re signing in, you can start exploring our website and see our exclusive offers online.

Yes, we do. We are able to provide you with a finished product with your brand on labelling and packaging with additional cost depends on the material used. If you have any further questions, please contact us.

Return Policy

You have 21 (twenty one) calendar days to return an item from the date you received it.

Please note items that are marked “final sale,” “clearance,” “as is” or “made-to-order” are not returnable. All items that are not eligible for return will be marked as such on the product’s description page under the shipping and return column. Exchanges are not available at this time. Please see our specified return fees listed below.

To be eligible for a return, your item must be unused, unaltered, free of damages by the customer, and in the same condition that you received it. Also, your item must be in the original packaging and needs to have the receipt or proof of purchase.

You will be responsible for paying your own shipping-costs for returning your item. Shipping costs are non­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your bank account (or original method of payment).